Responsible Vulnerability Disclosure
Order Design is committed to maintaining the highest security standards to protect our platform and its users. We encourage security researchers and users to responsibly report any potential security vulnerabilities, helping us strengthen the platform’s reliability and continuously improve our security measures.
Please send security vulnerability reports to:
security@orderdesign.comThis email address is dedicated solely to reporting security vulnerabilities. For support requests, account-related issues, or general inquiries, please use our Support Center.
Reporting Guidelines
Clearly describe the security issue or vulnerability. Provide detailed steps to reproduce the issue. Attach screenshots or videos when necessary. Do not disclose or share the vulnerability with third parties until it has been reviewed and resolved.
What Happens After a Report Is Submitted?
We will acknowledge receipt of your report and begin our review process. Our security team will verify and assess the reported vulnerability. If confirmed, we will work to remediate the security issue as quickly as possible. We may contact you for additional information or clarification if needed. Researchers who submit valid and valuable reports may receive recognition and appreciation from the Order Design team.