You can get a service from executors on the platform in several ways depending on your project and needs: 1- Create a new request and wait for executors to send offers, then choose the price and quality that suits you. 2- Search for an executor directly through services or profiles and contact them yourself. 3- Subscribe to ongoing services that require continuous work such as website/app maintenance or managing and monitoring marketing campaigns. Choose the method that best fits your project, budget, and required timeline.

To create a new request: 1- Click on the "Create Request" button from the main menu. 2- Choose the appropriate category for the service you need. 3- Select the appropriate project language. For example, if your project is in English, choose English as the project language. 4- Write a clear title and detailed description explaining your request. 5- Set the appropriate budget and expected delivery time. 6- After reviewing all information, click on "Submit Request". Your request will appear to qualified executors, and they will be able to send offers for you to review and choose from.

After accepting one of the submitted offers, the project workflow begins as follows: 1- The executor will be notified that their offer has been accepted. 2- The request status will move to the execution stage. 3- A conversation chat between you and the executor will appear to start communication and follow up on the project. 4- You can track the work progress and communicate with the executor throughout the execution period. 5- Once the work is completed, the executor will send the final delivery to you. 6- You can review the final delivery file and close the request. If the request is not closed and there is no dispute regarding the project within 48 hours, the request will be closed automatically. 7- After confirming that the project is completed, you can confirm delivery and close the request. 8- After the project is completed, you can rate the executor and share your experience.

You can receive a full refund if the executor submits the work for the first time and it is not suitable for you. However, if you request revisions and then decide to withdraw after the revision process has started, you will not automatically be eligible for a full refund. In such cases, the situation will be reviewed and evaluated by the administration to make a fair decision for both parties based on the project details, conversation, and submitted deliveries.

The Services page contains a variety of services offered by executors on the platform. You can browse services by category or search for the service that fits your project. You can also view service details, pricing, delivery time, and executor ratings before placing an order. The Services page provides a quick way to access ready-made services and executors without needing to create a new request.

Subscriptions are ongoing services provided by executors, institutions, or companies for a specific period in exchange for a recurring payment or a payment based on the subscription duration. Subscriptions are commonly used for projects that require continuous work such as: 1- Marketing campaign management. 2- Website and application maintenance. 3- Store and account management. 4- Content writing and regular updates. 5- Technical support and ongoing follow-up. 6- Designing educational lessons for teachers throughout an academic semester. You can browse available subscriptions and choose the one that best fits your project needs and required service duration.

No, not always. If the client requests additional work or revisions outside the original project agreement, the executor may send an additional payment request based on the agreement between both parties. Once the client approves the additional payment, the new amount will be added to the total project cost.

Yes, the client can pay half of the project amount at the beginning of the project based on the agreement with the executor. However, any additional work or new requests outside the original agreement must be paid in full separately. Before receiving the final project delivery, the client must complete all remaining payments to finalize the request.

Order Design provides digital and execution services across multiple fields suitable for individuals, companies, commercial businesses, and educational institutions. The platform focuses on areas such as: 1- All types of design services including: Logo design, brand identity design, profiles, print materials, social media designs, and creative visual content. 2- Digital marketing, advertising campaign management, improving brand visibility, and creating promotional video and audio materials. 3- Printing integration and preparing professional print-ready designs. 4- Programming and development services such as: Website development, e-commerce stores, systems, and mobile applications. 5- Educational design and creating lessons and educational presentations for teachers and educational institutions. 6- Content creation, video editing, creative design, and account/platform management. 7- Maintenance and ongoing support services for websites, applications, and online stores. The platform aims to bring together various digital and execution services in one organized, secure, and easy-to-use environment.

Yes, an executor can use the platform as a client at any time. An executor can create requests and purchase services or subscriptions from other executors based on their needs, while continuing to work as an executor at the same time without any issue. The platform allows the same account to manage projects as a client and provide services as an executor simultaneously.

Yes, companies or individuals can operate a full section within the platform under an annual contract depending on the section type and required services. This may include managing and operating a specialized section and providing its related services through an approved team or organization. Anyone interested in operating a full section on the platform can contact the administration for details, terms, and contract arrangements.

No, an executor cannot submit offers immediately after registering on the platform. The executor must first complete their profile to 100%, which is divided into two parts: 1- Completing personal information, specialization details, and experience related to the services provided. 2- Completing bank account information or the preferred method for receiving earnings from the platform. After completing all required information and increasing the profile reliability, the executor will be able to submit offers on client requests and interact with projects on the platform.

Yes, there are different membership types available on the platform. 1- Standard Membership: Allows the executor to receive up to one project per week. 2- Premium Membership: A monthly subscription membership that allows the executor to receive up to 3 projects per week. 3- Premium Plus Membership: A monthly subscription membership that allows the executor to receive up to 6 projects per week. Subscription prices are not fixed and may change depending on available offers and packages on the platform, so it is recommended to regularly check the subscriptions and offers page.

After a client submits a request, it is published directly on the Requests page within the platform. At the same time, executors receive notifications and alerts when a new request matches their specialization or preferred project language. For this reason, it is important for the client to accurately choose: 1- The project specialization. 2- The required project language. Notifications and alerts are sent to executors based on this information. There is also a notification bell inside the requests page for the same category, which alerts executors when new requests related to their specialization are posted. Once an executor wins the project and starts execution, the request is removed from the requests list within the same category so it no longer appears to other executors.

After the executor wins an offer and the client accepts it, the project workflow begins as follows: 1- The executor is notified that their offer has been accepted. 2- The project moves to the execution stage. 3- A conversation chat between the executor and the client becomes available to start communication and discuss project details. 4- The executor starts working according to the agreement and specified timeline. 5- The client may request revisions or additional work during execution based on the agreement between both parties. 6- If the client requests additional work that was not previously agreed upon, the executor can price the additional work and send an extra payment request to the client. Once the client pays, the additional work becomes officially included in the project. 7- Once the work is completed, the executor uploads the final delivery file within the project. 8- The client reviews the final delivery and closes the request after confirming the project is completed. 9- If the request is not closed and there is no dispute within 48 hours, the project will be closed automatically. 10- After the project is closed, the earnings are calculated and transferred to the executor’s balance according to the platform system.

The Services page allows executors to display their services directly on the platform so clients can browse and request the service that fits their needs. Through the Services page, clients can: 1- Communicate with the executor and negotiate service details or request a lower price based on the agreement between both parties. 2- Purchase the service directly at the price set by the executor without creating a new request. In both cases, once payment is completed, the client and executor are connected directly within the project to start communication and discuss the project details. After that, the service goes through the same project stages as regular requests, including execution, revisions, final delivery, project closure, and transferring earnings to the executor.

Contracts are ongoing services that clients need for long periods and are carried out regularly based on the agreement between both parties. Contracts may be: 1- Weekly. 2- Monthly. 3- Yearly. Contracts are commonly used for services that require continuous follow-up such as: 1- Website and application maintenance. 2- Ongoing marketing campaign management. 3- Managing accounts, stores, and platforms. 4- Printing and recurring design contracts. 5- Technical support and continuous project follow-up. The client and executor agree on the contract duration, scope of work, and payment method before starting the project.

Commitment to deadlines and work quality is one of the most important factors for an executor’s success on the platform. The more the executor is committed to delivery times, responsive in communication, and focused on client satisfaction and professional work quality, the higher the chances of receiving better ratings and more projects on the platform. Professional communication and honoring agreements also help build a strong reputation and increase client trust in the executor’s services.

The Profile Page is one of the most important pages on the platform, as it helps clients learn about the executor, their experience, and specializations before working with them. The profile page includes information such as: 1- An overview of the executor and their experience. 2- Specializations and services offered. 3- Previous work and portfolio. 4- Client ratings and reviews. 5- Reliability level and profile completion status. 6- Services, subscriptions, and contracts offered by the executor. Executors are also encouraged to pay attention to the quality and professionalism of the images uploaded to their profile, as they play an important role in attracting clients and increasing project opportunities. Clients can review the executor’s previous work and evaluate the quality of execution before starting cooperation. It is also important to pay attention to the performance indicators displayed on the profile page, as they reflect the executor’s history, commitment, and work quality in previous projects on the platform. The more complete and professional the profile is, the higher the chances of appearing to clients and receiving more projects and opportunities on the platform.

The Work Schedule page helps you organize your projects and manage your tasks more efficiently on the platform. Through the Work Schedule page, you can: 1- Track current projects and important deadlines. 2- Organize projects based on priority and delivery dates. 3- Manage your working time and distribute tasks effectively. 4- Stay committed to client delivery deadlines. 5- Reduce delays and improve your overall performance on the platform. Maintaining a well-organized work schedule helps increase client satisfaction, improve ratings, and boost your chances of receiving new projects.

Order Design provides great opportunities for printing companies to reach clients and executors who continuously need printing services. Printing companies can benefit from the platform by: 1- Receiving printing requests from clients and executors. 2- Producing commercial print materials such as brochures, business cards, brand identities, signs, and posters. 3- Collaborating with designers and executors to print ready-made project files. 4- Offering ongoing printing contracts for companies, institutions, and stores. 5- Displaying printing services on the Services page and receiving direct orders. 6- Building long-term relationships with clients and executors on the platform. 7- Increasing opportunities to access new projects in commercial, educational, and marketing fields. Note: The platform does not provide printing delivery services. Delivery and shipping arrangements are handled directly between the printing company and the client based on the project requirements and location. The platform helps printing companies expand their operations and connect with a larger market of clients and executors in an organized and professional way.